Frequently Asked Questions

1. Do I get lifetime access to ebooks and vendors list?

Yes! Once you purchase an e-book it is yours to keep forever and can be downloaded to your computer, iPad, iPhone or even printed! 

PLUS vendor lists and e-books are updated EVERY buying season so you’ll get access to new vendors that I find via email — without you ever having to leave your house! No Repurchase Required! 

    2. Do you offer refunds? 

    Digital Products

    *Refunds will not be issued for digital products*

    All digital plans, services, e-books, audits, and recordings, being non-tangible, irrevocable goods are instantly delivered to the preferred email address that a customer enters at checkout. For any technical issues please contact our customer care team at

    Physical Products 

    For physical products only, in the event your order is:

    • Damaged or Broken
    • Not Deliverable/Returned to Sender

    you will be issued an e-Gift card in the form of store credit for the purchase price of your items (minus the 10% restocking fee and shipping fees). In the event you'd like us to reship your package, you will be charged a shipping fee of your choice.

    All clothing is final sale. No returns, exchanges, or refunds for clothing.

    For more information regarding our refund policy, click here.

    3. What happens when I place my order?

    Once you submit your credit card information you will immediately get a link to download your e-book via email. For any technical issues please contact us at

    4. How can I contact you?

    For all customer service inquiries please contact us via e-mail at and one of our Playhouse Experts will review and respond to your e-mail within 24-48 hours.

    Be sure to include your e-mail address, order number, and the reason for your inquiry.